Downloadable Guides and Resources

Ordering FAQs

  • Typically, we sell everything by the pallet. You should consider the fact that freight is not included in pricing – so you might want to optimize the freight cost by buying a quantity that spreads that cost over other pallets/products – but we are happy to put together a load that works for you with whatever quantity you need.

  • Yes. We are happy to build loads that have a mix of different product including frozen, fresh and dry goods. We might need to make some special arrangements for the frozen product (usually freezer blankets) if we mix product including frozen and fresh – but it is an option we are happy to do.

  • We are happy to try and source specific items for your needs. Just let us know what you are looking for and the quantity you are looking for and we will find the best price we can. Often times we will buy a full truck load of the product – even if you want just a couple of pallets. This gives you the best price and it allows us to offer more variety to other food banks that might also be interested in that product.

  • We are happy to arrange freight from our warehouse to your location with a freight broker partnership that we have. They offer great prices; dependability and we do all the work to get it arranged.

Sourcing FAQs

  • We accept all types and varieties of surplus, #2, off grade or cosmetically flawed produce items. We accept “ugly” produce that is safe to eat and has a reasonable shelf life (at least a week from time of receipt). We are able to take full truckloads or just a couple pallets of product.

  • We are open to working with our partners in multiple different ways. Feel free to reach out as surplus product pops but we are also happy to contract grow with local farmers. It is a great way to guarantee a sale and have your product go to a good home.

  • Yes it is! As a qualified 501(c)3, your donation to Fresh Connect Central may qualify you for potential tax deductions and other benefits. We can provide you donation receipts needed for tax deduction for your product upon request. Talk to your tax professional to learn more.

  • We are happy to schedule our own freight if you need your product picked up. We also offer generous receiving dock hours (5am-7pm M-F) if you have are delivering or have a rejected load that needs to be offloaded ASAP.

  • The food we procure at Fresh Connect Central is distributed to Food Banks and Hunger Relief Non-Profits across the country.